Flexibility can make all the difference when seeking cost-effective and customisable telephony solutions for your business. Yet, many firms are still paying out on costly hardware purchases or are locked into hardware contracts that fail to integrate across the various communication platforms that have become vital to their business. This makes for significant capital expenditure that still does not meet today’s business requirements. But, there are market leading alternatives that strive for fully integrated, flexible and cost-effective solutions that might just be the ticket for your business’s telephony going forward.
Telephony hardware: from CapEx to OpEx
As we are well aware from the pandemic, the need to change and adapt telephony hardware depending on business needs and working practices is paramount. Yet, many companies are still purchasing their hardware outright or are locked into long-term fixed contracts. Thankfully, there is another way to approach your business’s communication needs that will transfer those substantial CapEx outgoings into flexible OpEx expenses.
Stress free Hardware as a Service
Hardware as a Service is the option many businesses are turning to for their telephony needs. It allows businesses to get the right solution that is specific to their business requirements, without the obligations of purchasing.
There are many benefits to this:
- The subscription model enables a flexible and scalable telephony solution as there’s no wasted investment in costly equipment, which may become redundant or need changing mid-contract. This gives you the option to exchange, return or change equipment as required
- Equipment is kept updated as you will have access to the latest tech as part of your contract
- Recurring hardware licences make it easy to get the equipment you need within your budget
- The insurance policy included in the contract covers all equipment for damage, loss and theft, giving you assurance that if anything does go wrong it will be rectified quickly, allowing your business to keep running as usual.
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Telephony solutions: Compatibility
The telephony options we offer our clients are designed from the ground up to be able to seamlessly integrate with many key applications, CRMs and smartphone and desktop operating systems. These include Salesforce, HubSpot, Microsoft exchange, teams, outlook and 365, Citrix, Google and SAP Business One. It also has open API technology to allow for bespoke integration to third-party products. This means that no extra software installations are required, which would add cost, but you are also not tied to one specific delivery solution.
Telephony solutions: VoIP
This solution is also available as a virtual appliance or in the cloud, giving you a professional business telephony service through VoIP that is completely geared to mobile, hybrid and remote working.
A flexible way forward
With a full range of features, we can tailor a telephony system to meet your specific business needs. And we’re equally flexible when it comes to pricing with a structure that means you only pay for the services you use.
If you would like to find out more, please contact Andrew Wayman at andrew.wayman@sdt.co.uk or call our office on +44 (0)1344 870062.