Overview

In the current financial climate every minute of downtime attributable to IT systems failures can mean the difference between survival or bankruptcy. With a support contract from SDT our engineers will be directly available to you either remotely or on-site to meet your support requirements. With remote access solutions it is not even necessary for an engineer to visit your site as a majority of issues can be resolved remotely.

Experienced Engineers

SDT have over 10 years of experience in supporting companies in various industries, including bio-technology, legal, media, educational and charitable organisations.  As a result our engineers and consultants are experienced in a wide range of technologies and industry specific requirements. We also have long term relationships with many of the leading technology companies such as Microsoft, HP, EMC, VMware and CA as well as some of the leaders in emerging technologies such as Open-e, PBXnSIP and Virtual Iron.

Cost Effective and Responsive Support

With our flexible support agreements, you only pay for the support you need when you need it.

Overview

With email traffic on the increase email management is very quickly becoming a priority for many organisations regardless of size. EmailXtender from EMC one of the leading email archiving solutions on the market today. With its policy based management it can quickly and seamlessly archive mail to more cost effective second or third tier storage platforms. Thus freeing up valuable space in your exchange or domino server(s).

Conultancy, Installation, Configuration and Support

As EMC Velocity Partners, SDT are ideally suited to assist you with your archiving requirements.   Our consultants will analyse your existing infrastructure, processes, compliancy and eDiscovery requirements, they will then produce a proposal that is tailored to your requirements.

Installation and configuration of EmailXtender can be carried out by our engineers, either following the recommendations of one of our consultants or to your specifications. Finally, our helpdesk engineers are all fully versed in EmailXtender and are able to offer high quality support for any of our clients.