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Chatham House

Chatham House, the Royal Institute of International Affairs, is an independent policy institute based in London. A world-renowned think tank, the organisation attracts thousands of individuals to private and public events - conferences, workshops and roundtables every year.

In addition to its research, analysis and events schedule, Chatham House also houses a library of its publications including reports, papers and books which are a vital resource for leaders and policy makers in government, the private sector and civil society.

Paul Curtin, Finance and Operations Director at the Royal Institute of International Affairs, outlines the situation that the Institute found itself in. “Although we are a relatively small organisation, we have a global profile. The research we conduct means that we have regular contact with multiple levels of government as well as high visibility in the media. In other words, we could be a target for cyber-attacks and for this reason security has always been of the upmost importance.”

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Fullers Logistics

Trusted by Blue Chip clients and SMEs alike, Fullers Logistics has been providing end-to-end multi-channel fulfilment and distribution services to customers across the Thames Valley for over 50 years.

The nature of this business means that Fullers run a 24/7 operation so that they can maintain their formidable reputation as a dynamic and agile logistics supplier. It is critical that their IT systems run seamlessly 365 days of the year.

Tony Dempsey, Divisional Managing Director at Fullers Logistics explains the importance of having a reliable IT support partner. “We continually review, adapt and invest to improve processes and drive efficiency and accuracy for every customer, no matter how big or small.

“SDT has taken full ownership of our entire network and resolve any issues that come to its attention. This provides us with complete peace of mind and allows us to concentrate on the operational challenges that our clients face on a daily basis.”

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Ultima Media

Across three brand titles, Automotive Logistics, Automotive Manufacturing Solutions and Car Design News, the team at Ultima Media need to run a tight ship in order to meet deadlines for the wide variety of print publications, online content, email newsletters and live events that it produces throughout the course of the year.

Karen Parks, Managing Director at Ultima Media explains how the organisation conducted its search for an IT support partner. “Before its inception, Ultima Media was part of a larger organisation but in 2004 a partner and I initiated a management buy-out to form the successful B2B media company we have today. It wasn’t long after we started that we realised the need to establish a partnership with a reliable and trustworthy supplier that could manage our IT requirements.”

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