IT Support Contract Services

Support when and where you need it.

SDT Offer a full range of IT Support services to assist businesses with the maintenance of their IT infrastructure. Our clients can tailor their IT Support to suit their requirements without being bound to unnecessary costs and, at the same time benefit from our comprehensive proactive management skills.

We provide clients with a full portfolio of hardware, software, support and consultancy services.  All of our clients have access to telephone, remote and on-site support with response times dependent on the level of cover required.

Regular system health checks and site documentation are some of the standard advantages in using our professional services.  All clients receive monthly system performance reports facilitating planning tools to ensure real benefits and results. Examples of support contracts presently active with SDT;

Full Support Service

Large firm of solicitors with 200+ users contracted to three days' per week on-site support. Additional project work is constantly carried out.  The Client relies on SDT for all of their IT requirements with extended working hours.

Ad hoc Support Service

Hotel group with head office and twenty hotels countrywide.  SDT are contracted to fully support the head office and have an additional agreement to offer unlimited telephone and remote support to the regional hotels.  Any additional work is charged seperately.

Support Features

For more information about out IT Support service contact us on 01344 870 062 or click here to request a call back from one of our consultants.