About SDT

 

Founded in 1994, Ascot based SDT Ltd plans, deploys and manages IT solutions that create strong business value and help our clients build a more confident future. Focusing on back-office solutions and network infrastructure within the mid market segment with a broad focus across all sectors, we work in partnership with our clients to deliver successful projects that meet their precise business objectives. The key to our long term client relationships is that we ensure that we make it our business to understand their business.

We take pride in our strong client relationships and our zeal for delivering intelligent, creative solutions on time and within budget. From design, consultancy, deployment and integration through to ongoing support, SDT makes IT service provision easier for our clients and helps them consolidate and grow their business.

Outsourced Services

Medium sized organisations have traditionally been an underserved segment of the IT outsourcing market. The cost structures and service delivery models of large third-party support organisations make them too expensive for most mid-size businesses, who typically, have smaller IT budgets with which to support IT networks even though their complexity and sophistication are comparable to the information systems of larger enterprises. SDT's service delivery model, takes full advantage of remote support, virtual office infrastructure and pro-active network monitoring and dramatically reduces IT support costs while offering enterprise-level service from certified, experts in a broad range of technologies.

SDT's co-sourcing services allow businesses to find the right balance between in-house and outsourced support by leveraging the capability of in-house IT staff with the in-depth expertise of SDT's engineers. By delivering effective support when you need it, providing specialists for critical applications, minimizing travel costs through remote support, offering unique services such as customised server monitoring, SDT are provides an affordable way to maximise the business value of the IT infrastructure.

Why SDT Makes Sense

SDT's accredited IT professionals have extensive experience with enterprise networks, allowing our clients to achieve high level IT support without having to maintain large internal IT resource or absorb the high cost of outsourcing network support to larger support organisations.

Organisations often have sophisticated, enterprise-class IT infrastructures, but rarely have internal IT staff with the depth and breadth of technical expertise to provide all the IT support that complex networks require. Internal resources are often overworked and budgetary constraints do not permit hiring additional full-time IT staff.

These environments can be subject to higher than average employee turnover, which often leads to situations where replacement support staff must focus on keeping the network running rather than enhancing it. Lacking in knowledge of the history, design, implementation, and architecture of the network, and with little time available between crises, new support staff are unlikely to be able to plan and implement effective network upgrades or migrate the system to keep up with changing business requirements.

Technologies

SDT support a diverse range of IT technology by fostering enterprise alliances with best-of-breed vendors. This coupled with our Sales, Pre-Sales and Technical accreditations is a contributing factor to our success and demonstrates our commitment to service delivery and customer satisfaction. Working together with our customers in delivering innovative, complex and mission-critical solutions, we have satisfied even the most demanding of clients. We guide our customers through the planning, design and implementation that will achieve they achieve their business objectives.

SDT specialise in providing individual solutions tailored to clients’ specific requirements which include the following services and technologies:

Professional Services

Audits provide an invaluable opportunity to thoroughly review existing infrastructure, the network capabilities and the deliverables available to the customer from the infrastructure. As a result of a network audit, we provide recommendations that ensure the future proofing of the network, evaluating scalability requirements and suggesting alternative mechanisms of delivering new functionalities with new and emerging technologies to compliment and enhance the business objectives.

Often audits enable us to identify and recommend changes in the use of existing infrastructure to utilise further functionality that is already available but not currently made use of.

Solutions planning, design and recommendations - Our expertise enables us to design and plan solutions for customers based on their requirements whether they wish to do so starting from scratch or incorporating and optimising the use of their existing infrastructure. We work with the customer to identify their business requirements both today and in the future to establish what the users requirements are, what the demands are and will be on the infrastructure and what possible future technologies may be adopted. This understanding enables us to provide a full future proof recommendation plan/design for today with additional planning information for future technologies.